Certifications

• Mediator Training Certificate, Metropolitan Mediation Services, Brookline, MA

• Conciliation (Mediation) Training Program, Massachusetts Trial Court

• Bar Memberships: Massachusetts (active), California (inactive), Michigan (inactive)

Volunteer Activity

• Mediator: Brockton, MA Court

Recent Publications

• “Mediating Specialized Conflicts: Insights from Franchise Disputes,” Mediation Committee Newsletter, ABA Section of Dispute Resolution (March 2026)

• “Applying the Principles of Getting to Yes to Franchise Mediation,” The Franchise Lawyer (ABA Forum on Franchising), Vol. 27, No. 4 (Fall 2025)

  Originally published in The Franchise Lawyer, a publication of the ABA Forum on Franchising. Reprinted with permission.

Podcast Interview

In this full conversation from the Missing Briefs Podcast, I share my professional journey—from helping save a franchisee’s business through the legal process, to serving as General Counsel for franchisors and in other executive leadership roles, and ultimately finding my calling in mediation.

The discussion explores how real-world business challenges, legal leadership, and years of executive experience shaped my practical, results-focused approach to resolving disputes today.

Industry Involvement and Speeches

• “Advanced Strategies for Conflict Resolution Through Mediation and Ombuds Programs,” International Franchise Association (IFA) Legal Symposium May 2026

• “Getting Ready for FDD Update Season, New England Franchise Association,” December 2025

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• “Navigating Early Stage Franchise Disputes,” Roundtable Discussion, IFA Legal Symposium May 2025

• “Franchisee Associations: Best Practices and How to Leverage Associations to Strengthen Franchise Relationships,” IFA Legal Symposium May 2025

• “Building Relationships Between Litigation Counsel and In-House Counsel,” Litigation and Dispute Resolution division of the ABA Forum on Franchising Speaker (October 2024)

• “Handling Franchise Defaults and Terminations” IFLegal Symposium Speaker (May 2024)

• “Mergers and Acquisitions,” IFA Legal Symposium Speaker (May 2019)

• “The Supply Chain Demystified,” Fast Casual Executive Summit (October 2016)

• “Franchisor and Supplier Partnerships: Working Together to Build a Better Brand,” Speaker, IFA Annual Convention (February 2016)

•  Franchise Development Summit, Moderator of Panel Discussion, IFA Annual Convention (February 2015)